Kenneth Blanchard Ö 3 characters
Ervice a constant feature not just a passing fad Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake Raving Fans includes startling new tips and innovative techniues that can help anyone create a revolution in any workplace and turn their customers into raving spending fans.
review ☆ eBook or Kindle ePUB Ö Kenneth Blanchard
Tion or business deliver stunning customer service and achieve miraculous bottom line results Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision learn what a customer really wants institute effective systems and make Raving Fan S.
summary Raving Fans! (The One Minute Manager)
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager Raving Fans in a nutshell is the advice given to a new Area Manager on his first day in an extraordinary business book that will help everyone in every kind of organisa.